TLC International's Training Program is designed to ensure that administrative, operating and technical glass cutting personnel are thoroughly skilled and competent in equipment operation, maintenance, and troubleshooting to ensure peak performance operation/production levels.

TLC provides training on-site at a customer's facility or in TLC's facility in Phoenix, Arizona USA.

Key elements of TLC's Training Program:

• Daily equipment operation and maintenance

• Troubleshooting

• Advanced technical maintenance

• Process development

One day installation is required to validate warranty. Every TLC machine sold includes a minimum of one day for installation to validate warranty and 3-5 days for installation/training, depending on the model.  Additional training is not required for repeat orders, but is recommended.   

Upon request, TLC will provide a customized quotation.

 WHEN IS TRAINING A COST AND NOT AN INVESTMENT?

When training is:

• done only as a band aid approach to on-going performance problems or challenges.
• done without re-enforcement, inspection or accountability.
• generic and does not apply to specific business needs.
• done too late.

Training is not a luxury.  The price of effective training is an investment in future success, competitive position, market penetration -- often survival.  Failure to develop people will cost far more than any investment made in training people to excel, even exceed, in job performance.

Employee longevity requires dedicated, productive and effective employees.  Most employees want to do a good job.  When these well intentioned people fail to perform to a manager's expectations, it can always be brought back to a question that everyone asks sooner or later, "How do I  - or how can I - do my job better?"

Every manager needs to ask, "Could my company, organization, department, division, be more successful (no matter how you choose to define success) if the people were better trained?

Training - the right training done in the right way at the right time with the right frequency - will add significantly to bottom line profits. 

Short-term thinkers want to see a direct return on every training dollar spent. This isn't feasible. Too many direct and indirect factors impact a company's bottom line.  Personnel performance is not an exact science - but job performance is a significant factor in the overall success of any organization.  Training investment will directly reflect in a company's people being able to perform a job more effectively and efficiently, therefore clearly impacting overall profits. 

Wait, and the cost - both short and long term - will be significant.