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 pathway Home arrow Customer Testimonials arrow DuPont  Friday, 05 December 2008 MST 
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www.dupont.com

I would like to commend you on developing and building an outstanding and superb GEN 3 TLC Phoenix-600 automatic thin glass scribing machine for the Display Industry. The machine is definitely a world class glass cutter built for a glass cutter by a master glass cutting Engineer which has a great depth of knowledge and expertise about glass cutting process. The machine combines high quality performance capability with excellent speed of processing and ease of use second to none. It is almost maintenance free and comes in with a low cost of initial investment easily affordable, which even if used at 20% utilization, it can pay for itself within 2.5 month as we experienced. It provided us with $ 500,000 actual savings during the first year of use based on 20% utilization since we did not have the required amount of glass production for 95% utilization of machine. The performance results it gave us against our former glass cutting machinery from 2 different major glass cutting manufacturers are as follows:

1.    Reduction in glass cutting process variability 85% for 1.1mm glass, 85% for 3.0mm, and 65% for 5.0mm.
2.    Reduction in Setup Time / Lot of 90%.
3.    Reduction in Run Time / Piece of 73%.

Finally, we are very impressed and pleased with the outstanding customer service support you have provided us over the past 2 years and the unlimited process development help we received from TLC International which made using your TLC Phoenix-600 a very enjoyable experience.

We are very much pleased with this machine, and we are excited of your development of TLC Summit GEN V Automatic glass scribing machine for processing of larger glass substrates.

Respectfully,

Hassan Farah
Engineering Manager
DuPont Display Enhancements
625 Alaska Ave., Torrance, Ca. 90503
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